Privacy Policy

Last updated: 8/29/2025

1. Information We Collect

Personal Information:

• Name, email address, and phone number for reservation purposes

• Special dietary requirements or accessibility needs

• Reservation history and preferences

Technical Information:

• IP address and browser information

• Cookies and usage data for website functionality

• Device information for mobile optimization

2. How We Use Your Information

• Processing and managing your restaurant reservations

• Sending confirmation emails and reservation reminders

• Improving our services and user experience

• Communicating important updates about your reservations

• Analyzing usage patterns to enhance our platform

3. Information Sharing

We share your reservation details with the respective restaurants to fulfill your booking. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share information with:

• Partner restaurants for reservation fulfillment

• Service providers who assist in our operations

• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (SSL/TLS)

• Secure database storage

• Regular security audits and updates

• Limited access to personal data by authorized personnel only

5. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.

Types of cookies we use:

• Essential cookies for website functionality

• Analytics cookies to understand user behavior

• Preference cookies to remember your settings

6. Your Rights

You have the right to:

• Access your personal information we hold

• Correct inaccurate or incomplete data

• Request deletion of your personal information

• Opt-out of marketing communications

• Data portability where technically feasible

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Reservation data is typically kept for 2 years for business and legal purposes.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@felixsmile.com
Phone: +90 549 412 3888
Address: Çıldır mah, 207. Sk. No: 66, 48700 Marmaris/Muğla